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Published on December 13, 2021

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Former Twitter India head leaving firm to start an edtech platform

December 13, 2021
Manish Maheshwari, the former head of Twitter India who recently moved to San Francisco to work at a different division within the company, is leaving the firm to launch an edtech startup, according to nine people familiar with the matter.Maheshwari and Twitter didn’t respond to a request for comment two weeks ago. Sources requested anonymity as the details are private.Maheshwari has engaged with

Conversational UX: The missing piece in your chatbot strategy

December 13, 2021
Raghu Ravinutala Contributor Raghu Ravinutala is CEO and co-founder of Yellow.ai, a platform that brings AI and human intelligence together to automate customer experience for large brands and enterprises. If given a choice between being on hold with customer service and having a query resolved by a few taps of a smartphone keyboard, most of us would pick the secon